1. One day, in the bank, I heard a woman squealing when a bank representative finally approached her. It turned out to be that she wasn’t able to withdraw money from the bank’s ATM machine. The machine manufactured a receipt that indicates it’s a hot account. Her tantrum went almost like this:
“What this mean? It say hot. What hot-hot-hot, very hot? You know it’s the first time that happen to me. I come from Australia, I come in and out of the Philippines and this not happen to me. I am from Cavite
And her words trailed off while I was exiting the bank. I was mumbling to myself that the woman in her boots and ‘Australian’ get-up must have forgotten that she is already in Pinas. It could have been easier for her and for those who listen to her if she talked in the native language. She is not in Australia anymore.
2. While paying for my credit card bills, I told the cashier in the Bills section at SM to give the change to the other bill that lacks a few peso. She then later asked me, “Pero lahat na po ito? (All of this?),” handing the other bill that lacks a few peso. Of course I said yes. Then she punched the entire amount of the first bill leaving no change for the other bill. Wonder if I’d given the instruction wrong or she’s plain stupid.
3. At the food court, there is an area where animal (artificial) rides roam. One inserts tokens and then the rider can maneuver the ‘animal’ with its steering wheel. I walked in between two ‘animals’ calculating that the area is enough for me to trod. Suddenly one of the ‘animals’ turned left, the rider seemingly confused what is left or right, hitting me on a leg. Another ‘animal’ rider made it run straight to me, hitting me on my other leg, almost simultaneous with the one that hit me first. The simpletons couldn’t even utter their apologies. And they even have the nerve to register anger on their faces.
4. Before going home, we went to Watson to buy Care diapers for my mother-in-law. Seeing no Care diaper, Papsie decided to ask one of the sales clerk. He received, “May pila. (There is a queue.)” Papsie later told me this when I asked what that sales clerk said. I was indignant and said, “She could have answered you. That is all you need.” After a while, another sales clerk approached the counter. Papsie asked the same question which she gladly answered with a smile. Papsie told the first sales clerk, “O, di ba, tapos na? Yun lang naman ang kelangan ko.(It’s done, isn’t it? That’s all I need.)” The impertinent sales clerk played oblivious.
I hate the first kind and I witnessed some encounters too. Such Filipino accent would have been better if she spoke in Tagalog. Sometimes they just want to make sure that everybody knows they've come from abroad. Bagong salta siguro. I counter this with, 'So what?' :)
ReplyDeleteI've met #2 & 3's kind. Another dislike is #4's indifference. These are annoying behaviours we encounter almost everyday.
exactly, ipanema. the intention was to make the people around know that she came from abroad. ridiculous.
ReplyDeletesometimes these annoying creatures frustrate me, arrgh!
Your #1 reminds me of a Filipino co-worker who said van as if she was saying Vuwan. Eh 2 lang kaming kausap niya na parehong Pilipino. And another one. A classmate in college who would say pesos as in pey-sos. Kinorek nga siya nung instructor namin.
ReplyDeleteWhen we are in the Phils for our yearly vacation, as much as possible I don't want other people to know that we came from abroad, I even tell my kids to avoid talking in english. Nakakainis kasi yung iba, masyadong pakitang tao.
ReplyDeleteirene, ann, they say it is very typical of Filipinos who have gone abroad. some would really make other Filipinos feel that they come from abroad. higit pa sa paramdam ha ha ha bagyo nga minsan ang dating!
ReplyDeleteOften I feel customer service in our country is far from ideal that we need to institutionalize it; like sales clerks should have received enough seminars in the matter of receiving patrons. I believe that the success or failure of a selling enterprise remains hugely in how its people treat their customers. I wonder if our colleges could offer a course that caters to those who aim to become sales people or sales clerks...That way, they could receive proper and adequate training...
ReplyDeletei'd rather not be obvious that I came from abroad coz i can bargain. if you boast, it's but right that they charge you higher. hehehe...
ReplyDeletemajor tom, companies should see that customer satisfaction is a priority not only because they are only compelled to do so for a requirement to a standard. actually, there are seminars about good communication but strengthening the move towards better customer relation should begin with the enterprise.
ReplyDeleteay, evi, ganun talaga ang mentalidad ng karamihan sa mga Pinoy, as if it is a license to charge higher because you came from abroad. one concern, too, is the mentality that Pinoys coming from abroad should bring home pasalubong. it's becoming a requirement nowadays.
I usually communicate in Tagalog, but if I have some grievances to air out, especially with some establishments, I communicate in English, because I think faster and better articulate my thoughts in English than in Tagalog. And since I don't talk down on anyone, and actually speak in a lower tone than the other party, I tend to get what I want :)
ReplyDeletei dont see any problem hearing someone talk in English if s/he is comfortable with it. but some people 'pretend' that they can speak the English language and result to inarticulateness. it is sometimes not good to hear, especially when someone tries to draw attention with her/his voice.
ReplyDeletedid you have another good weekend, eric? i had a blast.
Hmmm, you just gave me an idea on a post about my experience with these un-Pinoys. :-)
ReplyDeletewill check out your site to see what the post will be about, single. :-)
ReplyDeleteThat clerk in the diaper episode was annoying. I would have confronted her right there and then and say - meron ba kayong diapers - yes or no?
ReplyDeleteWe have a small Pinoy store here. They sell frozen BBQ sticks in packs of 10 pcs- pork and chicken many Pinoys rave about - very generous meat, marinated and reasonably priced, something like a 10 bucks a pack. The owner is a very nice woman but her cashier/daughter ( in her twenties)is the exact opposite - no PR whatsoever, doesn't speak Pinoy, seemingly taciturn and monosyllabic and will never engage in a conversation. Another problem is this girl is quite pretty and she probably believes she's hot hence the suplada complex. Some patrons have complained and the last time I went, a Korean worker is now manning the register.. If this daughter was only friendly, her mom's store would draw more patrons! Poor strategy..
i was actually infuriated, bw. but i was with my kids and had decided to let the matter rest. if i was the one who asked, i would've done the same.
ReplyDelete[...] Bing’s recent post on one of her pet peeves made me recall a somewhat similar incident 6 years ago, just after the dawn of the new millenium. It was at a wedding reception of someone I won’t identify, lest he reads this entry. [...]
ReplyDeletethe odacity of some filipinos is incredible . they try so hard to distinguish themselves different ('im an american/australian now') yet they are there enjoying themselves in the philippines.
ReplyDeletethese people have issues.
being audacious is one characteristic of many Filipinos, i agree. with issues or none, disregarding respect to others is something that is bothersome, will.
ReplyDelete