I went to pay my some bills after work at SM. After that I went to the supermarket to buy some essentials. I tried to control my impulse buying things that is not that important or is under the category 'fancy' or 'simple craving' or 'luxury'. But I digress.
Inside the supermarket, you can chance with a lot of people, truly diversified; some you can identify yourself with just by observing, some you compare with and you end up grateful or green-eyed. Some are polite, some are ill-mannered. Just like that lady who heedlessly walked down the aisle where I was and didn't even bother apologizing after bumping me with her big a** . But I digress again.
SM supermarkets are always neat and organized. It would not be difficult finding what you want because of the tags in each lane. Except of course you do not know how to read, or you are so dumb you do not know how to follow instructions. After you have all what you need in your cart, you will of course go straight to the pay lane. Again, the tags on each lane are very clear - BIG cart tags and blue basket tags. If you have a BIG cart, you should fall in line on the corresponding lane. If you have blue baskets, then you should fall in line on the 'blue basket' lane, of course. Except of course you are too lazy following instructions, or again, you are so dumb you do not know how to follow instructions.
In the queue, I was third and I waited patiently for my turn. All BIG cart lanes' queues are heavy anyway. I sensed that someone fell in line next to me but did not notice that she had blue baskets instead. I did not turn my head. I learned afterward when the cashier notified her that she cannot be on that line because it is for BIG carts only. That is what the tag says, too. Except of course, she does not know how to read, or she is so dumb she does not know how to follow instructions. The woman started ranting and did not budge. She stood by her decision not to fall out of line and go to the blue baskets queue. The cashier did not notice and it was too late for her to stop her because other customers followed her. The woman ranted when the cashier explained. The others did the same. In pity, the bagger advised the cashier to let it pass and allow them. They talked silently. Even without hearing what they talked about, I know that they find these people truly impossible and that they have to live with it, and with these kinds of people, who with their indolence and haughtiness, chose to berate the poor cashier who was just doing her job.
I wanted to say something and probably to side with the cashier but I thought it would be futile with the kind of mentality the woman has. I was angry because the woman took advantage, too. She knows that when she complained as a customer, she will be entertained by management and the poor cashier will suffer the consequence. She knows that the helpless employee had no choice.
On second thought, could it be (despite the good looks) that she can't read?
Inside the supermarket, you can chance with a lot of people, truly diversified; some you can identify yourself with just by observing, some you compare with and you end up grateful or green-eyed. Some are polite, some are ill-mannered. Just like that lady who heedlessly walked down the aisle where I was and didn't even bother apologizing after bumping me with her big a** . But I digress again.
SM supermarkets are always neat and organized. It would not be difficult finding what you want because of the tags in each lane. Except of course you do not know how to read, or you are so dumb you do not know how to follow instructions. After you have all what you need in your cart, you will of course go straight to the pay lane. Again, the tags on each lane are very clear - BIG cart tags and blue basket tags. If you have a BIG cart, you should fall in line on the corresponding lane. If you have blue baskets, then you should fall in line on the 'blue basket' lane, of course. Except of course you are too lazy following instructions, or again, you are so dumb you do not know how to follow instructions.
In the queue, I was third and I waited patiently for my turn. All BIG cart lanes' queues are heavy anyway. I sensed that someone fell in line next to me but did not notice that she had blue baskets instead. I did not turn my head. I learned afterward when the cashier notified her that she cannot be on that line because it is for BIG carts only. That is what the tag says, too. Except of course, she does not know how to read, or she is so dumb she does not know how to follow instructions. The woman started ranting and did not budge. She stood by her decision not to fall out of line and go to the blue baskets queue. The cashier did not notice and it was too late for her to stop her because other customers followed her. The woman ranted when the cashier explained. The others did the same. In pity, the bagger advised the cashier to let it pass and allow them. They talked silently. Even without hearing what they talked about, I know that they find these people truly impossible and that they have to live with it, and with these kinds of people, who with their indolence and haughtiness, chose to berate the poor cashier who was just doing her job.
I wanted to say something and probably to side with the cashier but I thought it would be futile with the kind of mentality the woman has. I was angry because the woman took advantage, too. She knows that when she complained as a customer, she will be entertained by management and the poor cashier will suffer the consequence. She knows that the helpless employee had no choice.
On second thought, could it be (despite the good looks) that she can't read?
Something like that happened to us in Berkeley. The lane was for 10 and under items, like a fast lane. We had at most 4 items, because this grocery store is like our specialty store that we go to for specialized items not for the ordinary groceries. I didn't realized that we were in the 10 and under lane because the one infront of us has a cartful of groceries. So when it was that couple's turn to pay, the cashier look at their cart, showed the sign overhead and said, I'm sorry this one's for 10 and under I can't ring you up here. Without another word, the couple said, oops we made a mistake. I thought rules should be followed and that's what I liked about Berkeley, very radical but decent too in this way.
ReplyDeletethat what should have happened yesterday, for that woman to accept that she was mistaken. but there are people that can be truly impossible, photo cache.
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